Privacy Policy

1. Introduction

Zenith Capital Advisors LLC ("ZenCap," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Company information and job title
• Payment information (processed securely through Stripe)
• Communication preferences and newsletter subscriptions
• Information provided through contact forms and customer support

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and geolocation data
• Browser type and version
• Device information and operating system
• Website usage patterns and analytics data
• Referral sources and exit pages

3. How We Use Your Information

We use your information for the following purposes:

• Process and fulfill your orders for financial models and services
• Send order confirmations, delivery notifications, and customer support
• Provide customer service and respond to your inquiries
• Send marketing communications and newsletters (with your consent)
• Improve our website functionality and user experience
• Analyze website usage and generate business insights
• Comply with legal obligations and prevent fraudulent activity

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

• Stripe: Payment processing and transaction management
• SendGrid: Email delivery and communication services
• Vercel: Website hosting and performance optimization
• Google Analytics: Website analytics and usage tracking

Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights, property, or safety, or that of others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Secure payment processing through PCI-compliant providers
• Regular security audits and vulnerability assessments
• Access controls and employee training on data protection
• Secure cloud infrastructure with backup and recovery systems

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage patterns
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

7. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have the following rights under GDPR:

• Right of Access: Request a copy of your personal data
• Right of Rectification: Correct inaccurate or incomplete data
• Right of Erasure: Request deletion of your personal data
• Right of Portability: Receive your data in a structured format
• Right to Restrict Processing: Limit how we use your data
• Right to Object: Opt out of certain data processing activities

To exercise these rights, please contact us at info@zencap.co. We will respond within 30 days of your request.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

• Customer Data: 7 years for tax and legal compliance
• Marketing Data: Until you unsubscribe or request deletion
• Website Analytics: 26 months for Google Analytics data
• Support Communications: 3 years for quality assurance

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: